HOA Management: 6 Common Resident Complaints and How to Handle Them
Common issues include security and maintenance, among other grievances. Here’s how to handle some typical objections and keep the community happy
Property Management: The Biggest Risks Facing HOA Boards
What are the major risk types and what do they mean?
Risk management is a crucial component of running a homeowners association (HOA).
E-Commerce: Tips for Turning Bad Reviews into Opportunities
Bad reviews can be hard to swallow, but online negativity presents opportunities to exhibit strong customer service
If you’re in business for any length of time, chances are you’ll get a bad review here and there.
HOA Vendors: Simple Tips for a Great Proposal
An RFP is about more than pricing. It’s a way to help a client understand the value of the partnership.
HOA Boards: Attracting Homebuyers to Your Community
An HOA guide to creating a new homebuyer marketing plan
HOA boards manage many aspects of their communities, from deciding how to spend funds to choosing service providers and conducting strategic planning.
6 Elements of a Successful HOA Survey
When written, distributed and analyzed correctly, surveys can reveal a variety of useful information for HOA budgeting and planning. However, like any tool, they can do more harm than good when misused.
There’s a Storm a Blowing!
With hurricane season starting June 1, it’s time to dust off your HOA’s disaster preparedness plan. Uses this checklist to make sure you’re as prepared as you should be to weather the big one.
Tips for Building Trust Early and Fast
Whether they’ve landed a project that will take years to complete or a contract that will renew every year, vendors need to win customer trust as quickly as possible.
Should I establish an apprenticeship program?
The lack of training in trade jobs could lead to a shortage of workers in construction and other industries.
Hiring for Keeps: 5 Considerations to Create an Employment Connection
Determine whether a candidate is a good investment with these interview tips.
The hiring process can be tedious. Once you’ve done the work of vetting a candidate, it’s tempting to go with the first candidate who meets your minimum requirements so that they can get the job done and you can go back to your regular duties.